Born from a desire to provide a higher quality of service, Wattle Lane Plan Management Service is committed to providing valuable information and ongoing support to the participates and their carers. 

Our mission to create an organisation that provide reliable plan management with the ability to custom fit to each and every individual need. 

Wattle Lane Plan Management Services –

·        is based in the Warrnambool area and is locally owned. We support NDIS Participants Australia Wide.

·        has an intake process that is flexible. You choose! Face to face (within 50km of Warrnambool, email, mail, phone call or video meeting. We are happy to work with the Participants Support Coordinator or directly with the Participant.

·        provide real-time access to your plan budget and invoice processing via the participant and support coordinator portal.

·        let the Participant or Support Coordinator choose which invoices to approve. No mandatory invoice approval. Choose to pre-approve invoices from a specific provider, invoices from a selected budget or all invoices, it’s up to you.

·        can provide detailed statements to assist with preparing for Plan reviews, or just to see where you have spent your money.

·        will have invoices paid within 5 working days, and in most cases, as little as 48 hours (providing funds are available in your plan and invoice has all required information).

·        are excited about support Participants to have Choice and Control of their NDIS funding while working within the guidelines of the NDIS pricing arrangements.

·        are more than happy to work with participants and support coordinators to get the most out of the Participants budget.